PK Oliver is one of the largest wood chip producers and sellers in Estonia. Every year, they transport approximately 500,000 m³ of wood chips to boiler houses and cogeneration plants across Estonia and Latvia. Over 16,000 e-waybills are filled out annually. To manage such a large volume of logistics more efficiently, PK Oliver decided in 2020 to move away from paper-based waybills and embrace Waybiller’s fully digital e-waybill platform.

Goal: Avoid manual work and access information quickly

Before digitalization, all waybills were filled out by hand. They were delivered to the office either on paper or as images sent via phone. This led to:

  • time-consuming data processing,
  • inaccuracies in the data,
  • limited real-time visibility,
  • up to four full workdays per month spent checking reports.

“Our goal was to get information quickly and accurately — not days later.”
— Joosep Aloel, PK Oliver

E-waybills streamlined the entire logistics process

In collaboration with Waybiller, PK Oliver completely restructured its shipment data:

  • all deliveries are trackable in real time — for office staff, drivers, and customers alike,
  • all data — assortments, vehicles, personnel — is stored in a single digital environment,
  • manual input and data entry errors are significantly reduced,
  • reports and weight data are systematically and automatically consolidated.

A new standard: 4 days → 4 hours

The impact of Waybiller on PK Oliver’s operations is measurable:

  • time spent on report verification dropped from 32 hours to 4,
  • all waybills now move automatically — no paper required,
  • shipments comply with the 52-ton heavy transport regulations,
  • customers and partners get real-time updates without delays or emails.

“The system runs calmly and automatically. Intervention is only needed when something out of the ordinary occurs.”
— Joosep Aloel, PK Oliver

Scale integration with subsidiary: full digitalization with weighbridge interface

PK Oliver also implemented Waybiller’s fully digital solution in its subsidiary, where it integrated with the weighbridge:

  • the truck drives onto the scale → Waybiller automatically records the gross weight,
  • after unloading, the truck returns to the scale → Waybiller records the empty weight,
  • the entire process runs without paper, radio communication, or phone calls — purely digitally.

This enables fully automated shipment documentation directly within the production and logistics flows.

People first: easy to learn, easy to use

The implementation of Waybiller went smoothly:

  • the rollout took about 3 weeks — the entire team quickly learned the system,
  • even drivers with no prior experience using digital tools found it surprisingly easy to adapt to Waybiller,
  • additional features such as destination navigation and load information made drivers’ jobs more convenient.

“I expected more resistance, but people quickly understood — this simply has to be done, and it really wasn’t a big deal,” commented PK Oliver’s spokesperson Joosep Aloel on the Waybiller rollout.

The “dumb work” disappeared

The “dumb work” disappeared

The biggest win from waybill digitalization was for office staff:

  • no more moving papers from one folder to another,
  • “Dumb tasks” like rewriting information or searching for documentation disappeared,
  • employee satisfaction increased as they could focus on more meaningful tasks.

A sustainable choice at the perfect time

Waybiller’s implementation came at just the right moment — right before the COVID-19 pandemic. Boiler houses imposed restrictions and prohibited people from entering their premises. The digital solution enabled completely contactless shipment management.

Additionally, the paperless approach aligns with PK Oliver’s values — less waste, more transparency, and higher efficiency.

“Today, we’ve reached a point where PK Oliver’s clients, based on the positive experience they’ve had with us, have also chosen to use the Waybiller environment to manage their shipment data.”
— Joosep Aloel, PK Oliver

Want to do the same?

Want to do the same?

If you want to replace paper waybills with fully digital e-waybills in your company, contact us at waybiller@waybiller.com or call +372 606 8120.

The Waybiller team will help you implement the system and integrate it with your accounting or weighing systems if needed.